iTunes won’t start, shows error 13010
Posted August 14, 2009 
Comments(3)
Comments(3) Today, my Mac crashed with a kernel panic. After rebooting I tried to start iTunes but it just showed this error message:
iTunes application could not be opened. An unknown error occurred (13010).
I remembered that I was in the process of updating the iTunes Genius database when the kernel panic occurred. I was able to start iTunes again after deleting the iTunes Library Genius.itdb file. You’ll find the Genius database file in the direcory $HOME/Music/iTunes.
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removing the “~/Music/iTunes/iTunes Library Genius.itdb” file worked great for me! Thanks!
If you are using WindowsXP, this should work. First, locate a file on your desktop called: My Documents, then open it. Next you should see another file called: My music. Inside there should be a file called: iTunes,then open it. Then you should see a file called: iTunes Library Genius.itbd . Take the file and drag it into the Recycling bin and then empty it. iTunes should open, because error 13010 is a problem with your Library Genius;but has been an issue with iTunes 9,so this would be a good thing to know. I hope this helped!
Thank you so much! I S**t myself because it was in mid download and thought i’d loose the music that i’d just purchased. Deleting the Genius.itdb worked and i have my music back! And dont worry if you think it’ll delete your Genius function, it recreates the file when iTunes reopens!