Black screen in crashed iPad video player app

For unknown reasons, the iOS video player app found on all iPads locks itself up in rare situations. Opening the video app results in a black screen, all you can do is jump back to the home screen using the home button. Both, restarting the iPad or re-syncing it on iTunes won’t help.

Now before you restore your iPad, there are two quick things you could try first:

  1. If you know the title of a movie on your iPad, use the search function to look it up and start it by tapping it
  2. …or open the iPod app and select a video podcast or iPad video and play it

The video app should be working again from now on. If it doesn’t then I’m afraid, you probably have to do a full restore of your iPad.

84 Responses to “Black screen in crashed iPad video player app”

  • jennifer says:

    Thank you – tip #1 worked right away. Whew – I had a very disappointed toddler for a second there.

  • Asha says:

    Thank you! Tip 1 worked.

  • Tonya says:

    Tip 1 worked right away! Thank you!!

  • Fiat says:

    Thanks, Tip #1 work instantly.
    Thank you very much

  • thena says:

    than u very much! tips 1 really workz!!! awesome!!

  • rhubarb says:

    Neither tip worked but thank you. I managed to get the videos working again by unselecting the “Sync movies to iPad” box in iTunes, syncing, then reselecting the box and syncing.

  • ibi says:

    tip 1 worked like magigc………. so so happy……thanks much much

  • nick says:

    thank you very much tip 1 worked straight away

  • Joy says:

    Thank you, thank you, THANK YOU!

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