Black screen in crashed iPad video player app

For unknown reasons, the iOS video player app found on all iPads locks itself up in rare situations. Opening the video app results in a black screen, all you can do is jump back to the home screen using the home button. Both, restarting the iPad or re-syncing it on iTunes won’t help.

Now before you restore your iPad, there are two quick things you could try first:

  1. If you know the title of a movie on your iPad, use the search function to look it up and start it by tapping it
  2. …or open the iPod app and select a video podcast or iPad video and play it

The video app should be working again from now on. If it doesn’t then I’m afraid, you probably have to do a full restore of your iPad.

85 Responses to “Black screen in crashed iPad video player app”

  • Jocelyn says:

    Thanks soo much. Worked a treat

  • Becky says:

    Holy Cow. You are a genius. I was about to toss the iPad across the room. ;) Thanks.

  • Amy says:

    Brilliant! I thought my iPad was done.

  • Parthi says:

    Cool, it worked! thanks !

  • Aj says:

    It worked for me! Thanks a lot.. :)

  • sep23 says:

    Very nice. Saved me a alot of time. Thx.

  • Dan Ottey says:

    Thanks SO much! The first option worked. Lifesaver!

  • James says:

    None of this is working. I refuse to reset this thing. Apple, you can’t be serious with this?

  • Pieter says:

    Thx! Worked for me!

  • angie says:

    This worked just finee. . . I had more trouble ifnding out which was the h9me screen but with at little help from youtube now I know! Thank you Thank you,,,,,thankyou!

  • Tarirai says:

    Thanks, waita shasha, u r a genius

  • Paul says:

    Phew! Was in a complete panic as every time I tried the videos app I got the “black screen”. I had done a search and found a video but when I hit the video it just went back to black! In the end, I turned off the iPad, turned it back on BUT held my finger on the power button till it had fired up and THEN ran a search for a video I knew was on the pad – it found it and played it through the video app. I could then see all my other videos. The app works fine now – thanks for the help and reassurance that I wasn’t alone in my blank black screen issue!

  • Eerie says:

    Thank you very much, I have a 4 hour flight ahead of me, thought I was going to snap just then. It works!

  • Nico says:

    It worked!!!! Thanks a lot

  • Jeff says:

    Aweeome! It worked! Thanks a million pal!

  • Sarah says:

    I tried the first step and when I wrote the name of the video ,it came up and when I tapped it ,it once again came blank black screen.then I tried the second step ,I didn’t have any video podcasts.is there any other suggestions i could try?

  • Jo says:

    Well so problem solved in two seconds flat …. Thank you

  • Hen says:

    Virtual *kiss* thank you!

  • Michal says:

    “If it doesn’t then I’m afraid, you probably have to do a full restore of your iPad.”

    There is one more quite simple solution. You just have to delete all videos in your computer iTunes list (without deleting real files of course). Next syncing will erase all videos on iPad. The last step is adding new videos to iTunes library and syncing iPad.

  • steve jobs says:

    You saved my day!

    I am proud of you.
    Steve

  • Lisa says:

    The search IPad function worked perfectly. Many thanks!

  • Bob says:

    The searching video works thanks sooooooooooooooooooooooo much !!!!

  • Will Rhea says:

    Thanks. I didn’t have time to make an appointment at the Genius Bar as I’m moving. Your trick worked like a charm. Too bad Apple isn’t posting this on their website, where there are many people posting who seem to have this same problem.

  • Ian says:

    Thanks. brilliant

  • Glenn says:

    Legendary

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