How to enable WPA2 in the Netopia 7347-84 VDSL router

For “compatibility reasons” Swisscom decided to not let you choose the more secure WPA2-PSK wireless encryption mode over the now insecure WPA-TKIP mode in the Netopia 7347 VDSL router. Swisscom customer service says that there are still many customers with old wifi hardware and that’s why only WPA-TKIP is selectable and WPA2 (which uses the more secure AES algorithm) has been disabled in the router’s web interface even though the router is capable of using WPA2!
WTF?! Come on…forcing clients to use insecure wireless settings just to get rid of a few support phone calls?

The following steps show that it’s a matter of 30 seconds to configure WPA2-only for the Motorola Netopia 7347 router. Use the telnet (you can also use Putty) command to log into your Netopia router:


It may take a while until you get a login prompt. Enter the admin-username (defaults to “admin”) and password from the Swisscom customer center web interface (see “Login data for your DSL modem”).

login: admin
Password: xxxxxxxxxxxx

Terminal shell v1.0
Copyright ?2008 Motorola, Inc.  All rights reserved.
Netopia Model 7347-84 AnnexA VDSL Wireless Ethernet Switch, PBC
Running Netopia SOC OS version 7.8.2 (build r3)
VDSL Capable
(admin completed login: Full Read/Write access)


After successfully logging in, enter

set wireless network-id privacy wpa-version WPA2-only

Press y to save the modified configuration data and enter


to restart the router. That’s it! Your Netopia 7347’s wireless network now works in the more secure WPA2-only mode (see screenshot below).

Please note that WPA-TKIP may get re-enabled once you change DSL modem settings in the Swisscom customer center web interface!

Another solution is to enable an additional SSID where WPA2 is selectable. Actually, that solution is recommended by Swisscom. But I think it’s nicer to have WPA2 on the default SSID without enabling additional networks.

11 replies on “How to enable WPA2 in the Netopia 7347-84 VDSL router”

  1. HI,I have a netopia router 7247-03,tried many times of the default username and password,but fail,could you told me the 7000 series default username and password?

  2. You can find full details here:

    Page 217

    I am assuming this and all other config changes can be saved using TFTP and subsequently restored.

    I hate the fact that Swisscom has control of the Wireless settings…..

    Thinking of setting up separate VLANs and use one VLAN for guests which only gives them access to the internet via wireless and not to any of the wired-ports. Maybe other segmentation as well, will need to have look at this in more detail. This will take a while to setup and configure so I want to be able to back this up so I don’t have to go through this all again.

  3. How do I set up port forwarding – I am trying to set up a dyndns webserver – I have enabled IP Passthrou but its still not working – Please email me if you have a solution – or is the solution WPA2 ?

  4. My Swisscom modem/wireless router has been intermitently dropping off my Win7 machine whilst the Xp machines keeps working. Last few times I’ve been toggling it on/off or restart via ethernet and the the web-interface. Tonight the same thing happened again (Win7 machine cant find the wireless SSID) even after hours of switching on/off and restarts.

    I finally tried your workaround and PRESTO it works strait away! Thanks so very much.

    BTW – I have no idea what Telnet is so I just downloaded Putty and logged in to the router via that – too easy.

  5. With this change I finally got roaming in my home to work, thanks! I didn’t even think that the Netopia could have a telnet interface… Telnet is so 20th-century.

  6. Hi, you can enable inbound 9999 connections in the NAT menu -> define custom service -> port forwarding. Please refer to the manual for details.


  7. Hi,
    you know how to enable the 9999 port on the netopia 7347-44 with telnet?

  8. Gianni, this is a weird but I didn’t test that myself. At least all the communication is properly secured when explicitly using WPA2 on the client, that was my main concern.


  9. Hy. I done what you said. And it shown the same what you have on your screenshot above. But the problem is, i can connect me with wpa/tkip and Wpa2/Aes both of it. WTF? is that.

    Thanks for your answer.


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